Music Looper Policy
Returns policy
30-day returns guarantee
Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.
If the item is defective
You have the right to return a faulty CD within a reasonable period of time. In the unlikely event that you have a faulty CD please send it back to me at the address in the contact details and I will refund your money or send out another disc at your request.
If we sent you a CD you did not order.
As soon as you find out we’ve sent you an incorrect CD, please contact me at the email address in the contact details. I will supply you with a freepost address to send your CD back to and post out the correct CD.
Your Statutory Rights
As soon as we receive notice of your cancellation of an order, we will refund the purchase price for that CD together with the item’s normal postage charge—we cannot refund any priority, express or courier component of the postage charge.
For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry’s website.